Support
Mail goes to the people who made the game. Write in English or Bahasa Indonesia, whichever is easier for you.
Reporting a problem
Three things make a report much easier to act on:
- What you did, what you expected, and what happened instead.
- Your phone model and Android version.
- Your player ID - open the game, tap Settings, and it is shown at the bottom of the screen.
A screenshot is worth more than a paragraph, if you can take one.
Common questions
I lost my progress
Hamstar saves progress on your device only, so clearing the app's data or uninstalling it removes that progress permanently. We cannot restore it, because we never had a copy - there is no account and no server. We are sorry; that is the honest answer.
Where are the other players on the leaderboard?
There are none, and the screen says so. The board ranks your own days against each other: today's score against your best days. Ranking against other players needs a server we do not run yet. When it exists, we will say so plainly.
I ran out of magnifiers and hints
You get more by playing on consecutive days - finish a board and the daily gift arrives. Every third day of a streak gives more.
Can I turn off vibration or sound?
Yes, both, in Settings.
Does the game need internet?
No. It does not even have permission to use it.